Privacy Policy – Cosmic Wellness Botanical Health
At Cosmic Wellness Botanical Health, we value your privacy and are committed to protecting
your personal information. This Privacy Policy explains how we collect, use, and safeguard your
data when you purchase or interact with our herbal products and services.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, shipping address, billing address, phone number, and
email address
• Order Information: Products purchased, transaction details, and payment confirmations
• Technical Data: IP address, device type, browser type, and usage data when you visit
our website or shop through platforms like TikTok Shop
• Customer Support Data: Any information you provide when contacting us (e.g.,
inquiries, feedback, or concerns)
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate with you بشأن orders, updates, or support requests
• Improve our products, services, and customer experience
• Prevent fraudulent transactions and ensure platform security
• Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
• Service Providers: Payment processors, shipping partners, and e-commerce platforms
(e.g., TikTok Shop) to complete your order
• Legal Authorities: When required by law or to protect our rights and safety
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your
personal information. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in
this policy, including legal, accounting, or reporting obligations.
6. Your Rights
Depending on your location, you may have the right to:
• Request access to your personal data
• Request correction or deletion of your data
• Object to or restrict certain types of processing
To exercise these rights, please contact us using the details below.
7. Third-Party Platforms
If you purchase through third-party platforms (such as TikTok Shop), your information may also
be subject to their privacy policies. We encourage you to review those policies separately.
8. Children’s Privacy
Our products and services are not intended for individuals under the age of 18, and we do not
knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised
effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled,
please contact our support team through the platform where you made your purchase or via our
official customer support channels.
By using our services or purchasing our products, you agree to the terms of this Privacy Policy.